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An Appropriate New System Saves You from these awful kinds of Doctor-reported Scams:

Jacksonville Doctor:"In May'06 I purchased a Voluson 730 from National ______. Price was to include 2 days for installation and training. 11/07, my machine quit working with an error message of"floppy disk failure (40)". I called National _________ who said they would put a call in to a service tech. I also called their installer who told me to simply remove the back of the unit, locate the backup software and re-install through the CD unit. Unfortunately, backup software had not been shipped with the machine. When a tech called, my advice was to use a vacuum cleaner hose to suck out any dust from the external drives. He said if that doesn't work I will need to schedule a service call. My machine has been down 9 days now with many client cancellations. A local service company has replaced the hard drive (not the problem), sauntered a blown resistor cap (not the problem) and ordered a replacement board (still waiting for part). National ____________ will neither answer or return my calls. The installation tech who promised a copy of backup software also will not answer or return my calls. At this point, I have a useless expensive piece of equipment, service tech's who are trying a hit or miss approach and 37 very disappointed families who were hoping for a look at their child."( This email came to us from a customer who bought from a web seller named National. (If you want, ask us how to contact this customer who desperately contacted us to fix their system because it stopped working).

Los Angeles Doctor: A doctor called us from Los Angeles with his sad tale: He wire-transferred $28,000 to an Internet Seller for a Sonosite Titan that was supposed to be a certain Rev. Number with features he ordered. A system arrived, but the improper Rev. Number and without paid for features. He asked his Internet seller to correct. They said they could but not at this time. He asked for his money back. They refused. We are now trying to solve his problem.

Orlando Doctor: An OBGYN called us from Orlando to buy a system. She said the company she was dealing with ( an Internet advertiser) took her $2,000 deposit and refused to return it, and the system they shipped to her did not perform as promised. Ask us for Providian's side of the story.